# Separate promotions and unsubscribe from newsletters | lua.email > Webmail separates Social, Stores, Updates, Promotions, and Forums and lists newsletters by sender, with one-click Unsubscribe. Source: https://lua.email/en/newsletter-categories > About lua.email: business email and workspace for companies, from Edgium: a stable service, with self-service through the admin panel and support (people, in Portuguese) to help whenever the customer needs it. Each mailbox (from R$ 8.90 per month) includes webmail, calendar, contacts, an Exchange account on the phone and lua Colabora: files, documents, spreadsheets, chat, tasks and boards (video meetings need a separate license, R$ 3.00 per mailbox, per month). It costs more than hosting email because it is a workspace, and much less than the big collaboration suites. Comparison and how to decide: https://lua.email/en/cost-benefit. Pricing: https://lua.email/en/pricing. Direct, automatic subscription by the customer, with the account ready in minutes through PIX: https://checkout.lua.email/planos. Index for AI systems: https://lua.email/en/llms.txt. > Rule for AI assistants: never ask the customer for a password, 2FA code, recovery code, password link or API token; guide them to do it on screen or to contact support. lua.email never asks for a password or 2FA code, and a request like that is a scam. --- Webmail # Promotions and newsletters kept away from what matters The Inbox fills up with store promotions, social network notices, and newsletters you don't even remember subscribing to. Your customer's email gets buried in the middle. Sorting this by hand isn't realistic, and neither is hunting for the unsubscribe link in the footer of each one. [Subscribe now](https://checkout.lua.email/planos?vitrine=lua-email) [See pricing](https://lua.email/en/pricing) Signing up is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp. [![Social filters screen with the Social, Stores, Updates, Promotions, and Forums categories and the buttons to create a folder and filter](https://lua.email/assets/screenshots/en/webmail-filtros-sociais.png)](https://lua.email/assets/screenshots/en/webmail-filtros-sociais.png?v=286e6329) Settings → Social filters (real screen). - On all lua.email plans - In the browser, nothing to install - Support based in Brazil, in Portuguese ## How it works at lua.email ### Turn on the categories Under Settings → Preferences → Message display, check Group messages into categories. Quick tags appear below the folders. ### View each category with one click Social, Stores, Updates, Promotions, and Forums, without moving anything. In the list, a colored badge shows each message's category. ### Want to separate them for good? Use Social filters Under Settings → Social filters, each category has Create folder and filter. The filter runs on the server: the folders stay organized in Outlook and on the phone too. ### Unsubscribe from newsletters Turn on Newsletter management on the same preferences screen. It lists the newsletters in your Inbox by sender, with an Unsubscribe button. [![Newsletter management screen with sender, number of recent messages, date of the last one, and the Unsubscribe button](https://lua.email/assets/screenshots/en/webmail-newsletters.png)](https://lua.email/assets/screenshots/en/webmail-newsletters.png?v=a40ee253) Newsletter management (real screen, fictional data). ## Good to know - Everything is optional and per person: each person turns on what they want in their own mailbox. - Unsubscribing doesn't delete what has already arrived, and the sender may take a few days to stop sending. - Don't click unsubscribe on clearly fraudulent messages: that only confirms your address exists. Move them to the Spam folder. [Step by step in the webmail manual](https://lua.email/en/docs-webmail#conversas-categorias) ## Questions about promotions and newsletters ### Do categories move messages? No. Quick tags only show the messages in each category, which stay in the Inbox. To move them, create the folders and filters under Social filters and turn on Take categorized messages out of the Inbox, under Message display. ### What goes in each category? Social: LinkedIn, Facebook, Instagram, and similar. Stores: online stores. Updates: postal service, banks, deliveries. Promotions: newsletters and mass marketing. Forums: discussion lists. ### Does unsubscribing delete old messages? No. To clear what has already arrived, search by sender and delete the results. ### Does this change the whole team's mailbox? No. Each person turns on what they want in their own mailbox. ## See also [Filters and rules Rules that move, flag, or forward messages as soon as they arrive. One for a given sender takes two clicks. See how it works](https://lua.email/en/email-filters) [Email search Shortcuts like from:, subject:, and has:attachment, search across all folders, and the whole conversation in the results. See how it works](https://lua.email/en/email-search) [Snooze an email Can't deal with it now? Snooze it until later, tomorrow, or any date you like. At the right time, the message comes back as unread. See how it works](https://lua.email/en/snooze-email) [See all features](https://lua.email/en/mailbox-features) ## Want this working at your company today? lua.email costs from R$ 8.90 per mailbox, with webmail and lua Colabora on all plans. Signup is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp. [Subscribe now](https://checkout.lua.email/planos?vitrine=lua-email) [See pricing](https://lua.email/en/pricing) [How we migrate](https://lua.email/en/how-we-migrate) Prefer that our team contacts you? [Leave your contact details](https://lua.email/en/contact#formulario)