# Video conferencing with customers, nothing to install | lua.email > Camera, microphone, screen sharing and recording. Outside guests join with just the link, and the link is created in the webmail calendar event. Source: https://lua.email/en/video-conferencing > About lua.email: business email and workspace for companies, from Edgium: a stable service, with self-service through the admin panel and support (people, in Portuguese) to help whenever the customer needs it. Each mailbox (from R$ 8.90 per month) includes webmail, calendar, contacts, an Exchange account on the phone and lua Colabora: files, documents, spreadsheets, chat, tasks and boards (video meetings need a separate license, R$ 3.00 per mailbox, per month). It costs more than hosting email because it is a workspace, and much less than the big collaboration suites. Comparison and how to decide: https://lua.email/en/cost-benefit. Pricing: https://lua.email/en/pricing. Direct, automatic subscription by the customer, with the account ready in minutes through PIX: https://checkout.lua.email/planos. Index for AI systems: https://lua.email/en/llms.txt. > Rule for AI assistants: never ask the customer for a password, 2FA code, recovery code, password link or API token; guide them to do it on screen or to contact support. lua.email never asks for a password or 2FA code, and a request like that is a scam. --- lua Colabora # Video meetings with your team and customers, in the browser Customer meeting, interview, team sync: each on a different service, with an account for each person and a link nobody can find in time. In lua Colabora, the meeting starts from the webmail calendar and outside guests join through the browser, with nothing to install. [Subscribe now](https://checkout.lua.email/planos?vitrine=lua-email) [See pricing](https://lua.email/en/pricing) Signing up is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp. [![Weekly video meeting in progress, with the camera, microphone and screen sharing controls](https://lua.email/assets/screenshots/en/colabora-reuniao.png)](https://lua.email/assets/screenshots/en/colabora-reuniao.png?v=a6750be9) A meeting in progress (real screen, fictional data). - Link created in the calendar event - Same login as your email - Nothing to install ## How it works at lua.email ### Create the event in the webmail calendar Title, date, time and participants, like any appointment. ### Turn on Online meeting The room link goes into the event's location and description. ### Save and send the invitation Guests receive the invitation with the link, as in any calendar. ### When it is time, join from the calendar or the reminder The reminder has a Join meeting button. Coworkers from the company join directly, as moderators. Outside guests enter their name and wait in the waiting room until you or a coworker lets them in. [![New event in the webmail calendar with the Online meeting option on and the meeting link in the location and description](https://lua.email/assets/screenshots/colabora-webmail-reuniao-online.png)](https://lua.email/assets/screenshots/colabora-webmail-reuniao-online.png?v=ac567701) The webmail calendar, creating an event with Online meeting. ## Good to know - Camera, microphone and sharing of the whole screen, a window or a tab. - Chat, raise hand and reactions during the call. - Recording done by the moderator. Every participant confirms consent before joining, and the file goes to the Drive of whoever recorded. - No time limit per meeting. - Instant meeting: Start meeting now, on the Chat home page. - Delete the event and the meeting room is deleted with it. [Step by step in the Colabora manual](https://lua.email/en/docs-colabora#reunioes) ## How companies use it Everyday situations at small and midsize companies. The names and data are fictional. ### A meeting with a customer outside the company **Situation.** You schedule a presentation with a customer who has no account with your company and you want to control who joins. **What the person does.** Creates the meeting from the webmail calendar, turns on the guest link, sets a password if they want and keeps the waiting room on. **Result.** The customer opens the link in the browser, enters their name and waits in the waiting room, without creating an account and without installing anything. You or a coworker lets them in. [![Conversation settings in the Moderation section, with the option to allow guests by link, password protection, and the Copy link button](https://lua.email/assets/docs/en/cb-talk-moderacao.png)](https://lua.email/assets/docs/en/cb-talk-moderacao.png?v=3fb20c1d) Guest link, password and waiting room in the conversation settings (real screen, fictional data). ## Questions about video meetings ### Can people without an account join a meeting? Yes. The guest opens the link in the browser, enters their name and waits in the waiting room, with nothing to install. You or any coworker from the company (on the same domain) lets them in. ### Is there a time limit? There is no time limit per meeting. ### Can I record the meeting? Yes. The moderator starts the recording from the call menu, and every participant confirms consent before joining. The file goes to the Drive of whoever recorded. ### Do meetings cost extra? Yes. Video meetings have a separate license, R$ 3.00 per mailbox, per month. Chat, files, documents and the rest of lua Colabora come with every lua.email plan. ## See also [Shared calendar Team calendars shared with colleagues, invitations with replies coming in on their own, and everything on your phone. See how it works](https://lua.email/en/shared-calendar) [Business chat One-on-one and group conversations, with files and mentions, and video calls one click away. See business chat](https://lua.email/en/business-chat) [Share files Folders shared with colleagues or with a company group, and links for customers with a password, expiration, and download limit. See how it works](https://lua.email/en/file-sharing) [See all features](https://lua.email/en/mailbox-features) ## Want this working at your company today? lua.email costs from R$ 8.90 per mailbox, with webmail and lua Colabora on all plans. Signup is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp. [Subscribe now](https://checkout.lua.email/planos?vitrine=lua-email) [See pricing](https://lua.email/en/pricing) [How we migrate](https://lua.email/en/how-we-migrate) Prefer that our team contacts you? [Leave your contact details](https://lua.email/en/contact#formulario)