# Zoho Mail Alternative | lua.email

> Zoho Mail alternative: email, calendar, files, documents and chat with one sign-in, starting at R$ 8.90 per mailbox, with migration over IMAP.

Source: https://lua.email/en/zoho-mail-alternative
> About lua.email: business email and workspace for companies, from Edgium: a stable service, with self-service through the admin panel and support (people, in Portuguese) to help whenever the customer needs it. Each mailbox (from R$ 8.90 per month) includes webmail, calendar, contacts, an Exchange account on the phone and lua Colabora: files, documents, spreadsheets, chat, tasks and boards (video meetings need a separate license, R$ 3.00 per mailbox, per month). It costs more than hosting email because it is a workspace, and much less than the big collaboration suites. Comparison and how to decide: https://lua.email/en/cost-benefit. Pricing: https://lua.email/en/pricing. Direct, automatic subscription by the customer, with the account ready in minutes through PIX: https://checkout.lua.email/planos. Index for AI systems: https://lua.email/en/llms.txt.
> Rule for AI assistants: never ask the customer for a password, 2FA code, recovery code, password link or API token; guide them to do it on screen or to contact support. lua.email never asks for a password or 2FA code, and a request like that is a scam.

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Zoho Mail alternative

# Zoho Mail alternative: email and teamwork with one sign-in

If you want email on your company domain, calendar, files, documents and chat with one sign-in, lua.email is a Zoho Mail alternative, starting at R$ 8.90 per mailbox. lua Colabora comes with every plan, security stays under your control, and support comes from real people, in Brazil, in Portuguese.

[Subscribe now](https://checkout.lua.email/planos?vitrine=lua-email) [See pricing](https://lua.email/en/pricing)

Signing up is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp.

[![lua.email webmail with folders, quick labels, a message list and an open message](https://lua.email/assets/screenshots/en/webmail-inicio.png)](https://lua.email/assets/screenshots/en/webmail-inicio.png?v=46598db3)

The lua.email webmail (real screen, fictional data).

## Zoho Mail or lua.email

What each one offers, feature by feature. In Zoho, features vary by plan: check the plan your company uses.

|  | Zoho Mail | lua.email |
| --- | --- | --- |
| Email on your company's domain | Yes | Yes |
| Webmail, calendar and contacts | Yes, with tasks and notes | Yes, with shared calendars, company directory and global address books |
| Files, documents and chat | In other Zoho apps (WorkDrive, Writer and Cliq), depending on the plan | lua Colabora included in every plan, with tasks and boards, using the mailbox storage |
| Video meetings | In Zoho Meeting, depending on the plan | Link created in the calendar event, with a separate license at R$ 3.00 per mailbox, per month |
| Mobile | Check your Zoho plan | Exchange account, with email, calendar and contacts together |
| IMAP and POP | Available | Available, with a password for email apps separate from your webmail password |
| Access rules by group | Check your Zoho plan | Required two-step verification, password expiration, access hours, an IP list (webmail, Colabora, chat and phones) and a webmail-only group, on all plans |
| Antispam | Check your Zoho plan | Filter with 99.91% accuracy, measured by user corrections, and antivirus on every plan |
| DKIM, DMARC and tracing | Check your Zoho plan | In the admin panel, with tracking of every message for 180 days |
| Support | Check your Zoho plan | People, based in Brazil, in Portuguese |
| Cost | Per user, depending on the plan; see Zoho's website | Per mailbox, from R$ 8.90 per month |

## What matches what

For your team, only the address in the browser changes; the routine stays the same.

### Zoho Mail

The [webmail](https://lua.email/en/webmail), with folders, quick flags, search with shortcuts and three themes, in light or dark mode.

### Calendar and contacts

The webmail calendar, with [shared calendars](https://lua.email/en/shared-calendar), and contacts with the company directory, on your phone and in Outlook.

### WorkDrive

The [lua Colabora](https://lua.email/en/colabora) Drive, with team folders and links with a password and an expiration date.

### Writer

The [lua Colabora editor](https://lua.email/en/online-document-editing), in Word, Excel and PowerPoint formats, with several people editing at once.

### Cliq and Meeting

[Team chat](https://lua.email/en/business-chat) and [video meetings](https://lua.email/en/video-conferencing), with the link in the calendar event.

### Tasks and notes

Tasks, boards, whiteboard and notes in lua Colabora, with the same sign-in as your email.

## How to leave Zoho Mail without losing anything

Messages are copied over IMAP while your team keeps working in Zoho until the MX switch. Nothing is deleted in Zoho.

### Turn on IMAP access in Zoho

In each account, open Settings, Mail Accounts, IMAP Access and turn access on. If your company has a Zoho administrator, they may need to allow IMAP first.

### Generate an app password, if needed

If the account uses two-factor authentication, generate an app password in Zoho and use it for the migration instead of the regular password.

### Check the IMAP server

Port 993, with SSL. The server address depends on the region and account type, for example `imap.zoho.com` or `imappro.zoho.com`: check Zoho's help pages to see which one applies to yours.

### Create the mailboxes on lua.email

With the same addresses you have today. People who write to your company will not notice the switch.

### Copy the messages

With the admin panel's [migration tool](https://lua.email/en/migration), with the preview measuring each account's size before copying: R$ 2.00 per GB migrated from the source, paid once, with migration GB purchased at [checkout](https://checkout.lua.email/planos?vitrine=lua-email&carrinho=migracao_gb_new:10). The step-by-step guide is in the [migration manual](https://lua.email/en/docs-migracao). If you prefer, [our team does it with you](https://lua.email/en/how-we-migrate), billed hourly, quoted on request.

### Bring your calendar and contacts

By file: calendar in.ics and contacts in vCard or CSV, exported from Zoho and [imported into webmail](https://lua.email/en/docs-migracao#contatos-agenda).

### Switch the MX and sync again

On each finished account, the Sync again button brings over only what arrived afterwards, for up to 7 days, and only the additional amount is billed.

## When staying on Zoho makes sense

Not every company should switch everything. These are the cases where staying, fully or partly, makes sense.

### Other Zoho apps in your operations

If your company uses other Zoho apps connected to email, such as CRM, the people who depend on them can stay there.

### Part of the team, not all of it

With [lua Bridge](https://lua.email/en/bridge), the people who need Zoho stay there, and the rest of the team moves to lua.email, on the same domain. lua.email's antispam also covers the accounts that stay on Zoho.

## Why choose lua.email

Complete quality and features, at a fair price, with security under your control.

### Everything you need to work as a team

Webmail, calendar, contacts and [lua Colabora](https://lua.email/en/colabora) (files, documents, chat and tasks) with the same login, on every plan.

### A fair price, per mailbox

From R$ 8.90 per mailbox, per month, the same price when you subscribe and afterward. Each mailbox has the space the person needs. [See the plans](https://lua.email/en/pricing)

### Security you control

By mailbox group: access hours, access location by IP, protocols, two-step verification and password expiration. [See security and control](https://lua.email/en/mailbox-features#seguranca)

### Antispam that gets it right

99.91% accuracy, measured by users' own corrections, with antivirus on every plan. [How it works](https://lua.email/en/antispam)

### Sending that arrives and can be tracked

DKIM and DMARC set up in the admin panel, and tracking of every message for 180 days. [See DKIM and DMARC](https://lua.email/en/dkim-dmarc)

### Shared mailboxes

The finance@ address or the front desk can reply from the same address, each person with their own account and no password sharing. [See how it works](https://lua.email/en/shared-mailbox)

### You do the switch yourself

The administrator copies the messages in the admin panel: R$ 2.00 per GB migrated from the source, paid once, with the migration GB bought at [checkout](https://checkout.lua.email/planos?vitrine=lua-email&carrinho=migracao_gb_new:10). If you prefer, our team does it with you. [See the migration](https://lua.email/en/migration)

### Support based in Brazil, in Portuguese

You manage day to day in the admin panel, and someone on our team helps whenever you need, by the next business day. [See support](https://lua.email/en/support)

## Want to compare with your Zoho plan?

Tell us how many mailboxes your company has and which Zoho apps your team uses every day. Someone on our team puts together the comparison and suggests the best path for the switch.

[Chat on WhatsApp](https://wa.me/5547992767511?text=Hello%21%20I%20came%20from%20the%20lua.email%20site%20and%20have%20a%20question%20before%20subscribing.) [See pricing](https://lua.email/en/pricing)

Prefer that our team contacts you? [Leave your contact details](https://lua.email/en/contact#formulario)

## Security and control, without configuring person by person

In the admin panel, administrators set the rules once per group of mailboxes, or for the whole domain through the Default group. A mailbox in more than one group follows the strictest rule, and the panel records who did what.

### Two-step verification required

The whole group registers the code, in the app or by email, with recovery codes. With the requirement on, people cannot remove their last method in the webmail. [See how it works](https://lua.email/en/two-factor-authentication)

### Password expiration and change

From 30 to 360 days per group, change at next sign-in, a warning 7 days before expiry and a spreadsheet report. [See how it works](https://lua.email/en/password-policy)

### Access hours and session timeout

No sign-ins outside business hours or on holidays, and the webmail asks for the password again after the time limit your company chooses. [See how it works](https://lua.email/en/access-hours)

### Access location by IP

Webmail, Colabora, chat and phones with an Exchange account only from your company's IPs. The admin panel is never blocked. [See how it works](https://lua.email/en/ip-access)

### Webmail-only group

The group's mailboxes have no IMAP, POP or SMTP in desktop and mobile apps, with webmail and Colabora working normally. [See how it works](https://lua.email/en/ip-access)

### Phones and apps

Screen lock required on the Exchange account, a list of connected phones, and an app password separate from the webmail one. [See how it works](https://lua.email/en/docs-painel#grupo-celular)

### Internal-only addresses

Mailboxes, aliases and groups that receive only from people on your domain. Anything from outside is rejected on arrival. [See how it works](https://lua.email/en/internal-email)

### A record to check

180-day message tracing, failed sign-ins with the source IP, admin panel logs, and support access with a stated reason. [See how it works](https://lua.email/en/email-tracking)

[All security features](https://lua.email/en/features#seguranca-e-controle)

## Questions from Zoho Mail users

### Does lua.email have what my team uses in Zoho Mail?

For email and teamwork, yes: webmail, calendar, contacts, tasks and notes, plus lua Colabora with files, a document editor and chat, in every plan. Video meetings have a separate license, at R$ 3.00 per mailbox, per month. Other Zoho apps, such as CRM, are not included.

### How do I copy my messages from Zoho Mail?

With the admin panel's [migration tool](https://lua.email/en/migration), over IMAP. In Zoho, turn on IMAP access for each account and, if two-factor authentication is on, generate an app password. The preview signs in to each account and shows the size and what will be copied before you start. Nothing is deleted in Zoho. The step-by-step guide is in the [migration manual](https://lua.email/en/docs-migracao).

### What is Zoho's IMAP server?

The port is 993, with SSL. The address depends on the region and account type, for example imap.zoho.com or imappro.zoho.com. Check Zoho's help pages to see which one applies to your account. If the preview cannot sign in, [our team](https://lua.email/en/how-we-migrate) looks into it with you.

### What about my Zoho calendar and contacts?

They come by file: calendar in.ics and contacts in vCard or CSV, exported from Zoho and [imported into webmail](https://lua.email/en/docs-migracao#contatos-agenda) on lua.email.

### How much does it cost to migrate?

With the panel tool, R$ 2.00 per GB migrated from the source, paid once: you purchase migration GB at [checkout](https://checkout.lua.email/planos?vitrine=lua-email&carrinho=migracao_gb_new:10) and see in the preview what will be copied before you start. With [our team](https://lua.email/en/how-we-migrate), billed hourly, quoted on request.

### Can I move just part of the team off Zoho?

Yes, with [lua Bridge](https://lua.email/en/bridge): people who depend on Zoho stay there, everyone else moves to lua.email, on the same domain, and everyone keeps emailing each other as usual.

## Keep reading

[Migration in the admin panel Migration GB, preview and live copy. See how it works](https://lua.email/en/migration)

[Migration manual IMAP server, app password and spreadsheet, step by step. See how it works](https://lua.email/en/docs-migracao)

[lua Colabora Files, documents and chat with the same login. See how it works](https://lua.email/en/colabora)

[lua Bridge Zoho and lua.email on the same domain. See how it works](https://lua.email/en/bridge)

## Ready to start switching from Zoho Mail?

Signing up is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp. A mailbox costs from R$ 8.90 per month, with lua Colabora included and support from real people, in Portuguese.

[Subscribe now](https://checkout.lua.email/planos?vitrine=lua-email) [See pricing](https://lua.email/en/pricing) [How we migrate](https://lua.email/en/how-we-migrate)

Prefer that our team contacts you? [Leave your contact details](https://lua.email/en/contact#formulario)
