Sales: subscribe or ask questions
Plans, migration, domain setup or how many mailboxes your company needs. Phone and WhatsApp: (47) 99276-7511.
Human support
Talk to people who know email
Ask about plans, migration or setup. A person on our team answers, in Portuguese, with no bot in the way.
Prefer that our team contacts you?
Leave your contact details and tell us what your company needs. Someone from sales replies during business hours, by the email or WhatsApp you provide.
- Subscribing: online, with PIX or boleto (bank slip). Here we answer questions and put together special proposals.
- Migration: with our tool, at R$ 2.00 per GB migrated from the source, paid once, or with our team, by the hour.
- Reseller program: price per mailbox agreed according to the size of your client base. Referral partners: terms agreed in conversation, before the first referral.
- Bridge and Shield: volume pricing, built for your case.
Choose the right path
Referral partners program
Are you an accountant, IT provider or agency and want to refer lua.email to your clients? See how the partnership works.
See the partners programLarge companies
More than 50 mailboxes, several domains or a specific need? We put together a proposal with volume pricing and build what your operation needs.
See how we serve large companiesHow our team supports you
You have autonomy through the panel day to day, and our team supports you whenever you need it: domain DNS, Outlook, phones and the right size for each mailbox. A person on our support team answers, in Portuguese.
Support in Portuguese
A person on our support team answers, in Portuguese, by WhatsApp (47) 99276-7511 or through the form on this page.
DNS, phones, Outlook and migration
We check your domain's DNS with you, help set up phones and Outlook and follow the migration. Support is based in Brazil, in Portuguese.
Common questions
How does support work?
Sales answers on WhatsApp. For customers, support is based in Brazil, in Portuguese.
Do I need to already have a domain to talk to you?
No. We can guide you starting from choosing the plan. If you do not have a domain yet, we help you understand what will be needed when it is time to activate email.
Do you help with migration from another provider?
Yes, in two ways: with our migration tool in the admin panel, at R$ 2.00 per GB migrated from the source, paid once, or with our team doing the migration with you, charged by the hour. It works for website hosting, Gmail and any provider with IMAP. For Microsoft 365 (formerly Office 365) and Outlook.com, we do the migration with our team: these accounts use a different type of authentication that the admin panel tool does not support yet.
I am a reseller or IT administrator. Who do I talk to?
If you want to refer lua.email to your clients, see the referral partners program. If you want to sell email under your own brand and price, see the reseller program.
Tell us how your company's email works today
How many people, where the email is and what bothers you. Chat on WhatsApp or leave your contact details in the form, and we reply with the path and the price for your case.
Someone from our support team answers, in Portuguese.