Plans and pricing
Business email pricing, per mailbox
So your team works better and your company pays less, you pay only for the mailboxes you use, every month, and you choose the space of each one. lua Colabora files, documents and chat are included on every plan.
| Mailbox storage | Best for | Price | Subscribe |
|---|---|---|---|
| 5GB | Everyday use, with few large attachments | R$ 8.90per mailbox, per month | Subscribe |
| 10GBRecommended | People who exchange attachments and keep files in Colabora | R$ 11.90per mailbox, per month | Subscribe |
| 20GB | Sales and support, with a few years of history | R$ 18.90per mailbox, per month | Subscribe |
| 50GB | Management and people who keep many years of messages | R$ 36.90per mailbox, per month | Subscribe |
| 100GB | Long history and many files in Colabora | R$ 51.90per mailbox, per month | Subscribe |
| 200GB | A whole department's history in one place | R$ 61.90per mailbox, per month | Subscribe |
The same price when you subscribe and afterward. Each mailbox's space adds up email and lua Colabora files. You subscribe online and, paying by PIX, the account is ready in minutes for you to activate your domain. Still comparing providers? See what to look for in email hosting.
Video meetings have a separate license, at R$ 3.00 per mailbox, per month (see the add-ons). Chat, files, documents, calendar and the rest of lua Colabora are included on every plan.
What it comes to for your company
Start with your team size and adjust how many mailboxes of each size you need. The calculation shows what the same team would pay at Google and Microsoft.
Prefer to receive the proposal in writing? Send this setup to sales and we'll reply with the prices for your case.
Add-ons and extras
Bought at the same checkout. Mailbox and account add-ons are billed monthly; migration GB are paid once. Mailbox space stays as in the table above.
| Add-on | What it is for | Price | Subscribe |
|---|---|---|---|
| Video meetings | License for online meetings in lua Colabora | R$ 3.00 per mailbox, per month | Subscribe |
| Message recovery | Restores from the webmail what was deleted from the trash, for 7 days | R$ 2.00 per mailbox, per month | Subscribe |
| lua Shield | Professional antispam in front of your email server, with a per-account license tied to the domain in the panel | R$ 2.50 per account, per month | Subscribe |
| lua Bridge | Per-account routing, to have several providers on the same domain | R$ 2.50 per account, per month | Subscribe |
| Migration GB | To migrate email from another provider yourself through the panel, with a preview of what will be copied | R$ 2.00 per GB migrated from the source, paid once | Subscribe |
For large volumes, talk to sales and we'll put together a proposal.
How subscribing works
All through the site, without waiting for a proposal. Paying by PIX, the account is ready in minutes for you to activate your domain. If you'd rather talk first, we answer on WhatsApp.
You build the order
You choose how many mailboxes of each size you need, as in the calculator above. You can mix sizes in the same company.
Register the company and pay
The CNPJ fills in the company name and address. You confirm your email and pay the first invoice by PIX or boleto (bank slip), prorated for the days until the billing date.
Get access to the panel
Activation is automatic: with PIX, access arrives by email in minutes; with boleto, as soon as the bank confirms. In the panel, you add the domain, check the DNS and create the mailboxes with your own addresses.
The team starts using it
Webmail, phone, Outlook, calendar and lua Colabora. Old messages come through the migration tool or with our team.
What comes on every plan
The complete email
@yourcompany.com addresses, webmail, calendar and contacts on phones and in Outlook, aliases, groups and shared mailboxes.
lua Colabora
Files, documents and spreadsheets in the browser, chat and video meetings, with the same login as email.
Protection
Antispam and antivirus, DKIM and DMARC set up in the panel, 2-step verification and backup outside the main server.
A team by your side
You have autonomy through the panel and our support helps whenever you need it, based in Brazil, in Portuguese. Migration is separate: with our tool (per GB) or by our team (by the hour).
What a mailbox is and how many you need
Billing is per mailbox, so it's worth understanding what counts as a mailbox and what doesn't. It's common for a company to pay for an extra mailbox for an address that could be a free alias.
A mailbox is someone who signs in and replies
A mailbox has its own address, password and space, and is used by one person: maria@yourcompany.com. It holds that person's messages, calendar, contacts and lua Colabora files.
An alias is not a mailbox
vendas@ can be just one more address that delivers to Maria's mailbox. When Maria leaves, you point the alias to whoever took over. Aliases and groups have no cost.
A group is not a mailbox
financeiro@ can deliver a copy of each message to three people in finance. Also at no cost, and each one replies from their own mailbox.
A shared mailbox is a mailbox
When the team needs to reply from the same address, such as atendimento@, it becomes a shared mailbox: it counts as one mailbox in the price, and each person works in it with their own account.
Example: an office with 8 people
| Who or what | How it works | Per month |
|---|---|---|
| 6 team members | 6 mailboxes of 5 GB (R$ 8.90 each) | R$ 53,40 |
| 2 partners, with years of history | 2 mailboxes of 20 GB (R$ 18.90 each) | R$ 37,80 |
| atendimento@, answered by the team | 1 shared mailbox of 10 GB | R$ 11,90 |
| contato@, vendas@, financeiro@ | Aliases and groups | R$ 0,00 |
| Total | 9 mailboxes, with lua Colabora included | R$ 103,10 |
How to choose each mailbox's size
- 5 GB works for people who exchange everyday messages without keeping many heavy attachments.
- 10 GB or 20 GB for people who often receive projects, photos and PDFs, or keep a few years of history.
- 50 GB or more for people who never delete anything, or who work with large files in lua Colabora.
- Each mailbox's space adds up email and lua Colabora files.
- Guessed too low or too high? Whoever administers changes each mailbox's plan in the panel, whenever needed.
- For a migration, the tool's preview shows the size of each old mailbox before you start, which helps you choose.
Prefer that we build the setup for you? Leave your contact details
AI antispam on every mailbox
A neural network, our own blocklists tuned to our traffic, spamtraps and antivirus stop scams, phishing and viruses before the inbox, with 99.91% accuracy measured by user corrections.
Questions about billing
Is billing per mailbox or per domain?
Per mailbox, every month. You need to have a registered domain, such as yourcompany.com. Don't have one yet? See how email with your own domain works.
Do aliases and groups count as mailboxes?
No. sales@ and billing@ can be aliases or groups that deliver to your team's mailboxes, at no cost. Only an address with its own login and storage counts as a mailbox.
Does a shared mailbox, like support@, count as a mailbox?
It counts as one mailbox, with its own storage. Each team member works in it with their own account, without sharing a password. If you only want to distribute messages, a group does that at no cost.
Can I have mailboxes of different sizes?
Yes, and that's the most common setup: management with 50 GB and the rest of the team with 5 GB or 10 GB, for example. Use the calculator above with any mix you like.
Does lua Colabora cost extra?
No. Files, documents, and chat are included in all plans, using the mailbox's own storage. Video meetings have a separate license, at R$ 3.00 per mailbox, per month.
How does subscribing work?
You choose the plans on the site, register the company and confirm your email. After you pay the first invoice, panel access arrives by email so you can add the domain and create mailboxes. If you pay by PIX, activation is automatic and takes minutes; with a boleto (bank slip), it happens as soon as the bank confirms the payment. The first invoice is prorated for the days until the billing date.
What about recovering deleted emails?
It's an add-on, at R$ 2.00 per mailbox, per month: anything permanently deleted stays available for 7 days so the person can restore it from webmail.
How much does the migration cost?
It depends on the option. With our tool, in the admin panel, it costs R$ 2.00 per GB migrated from the source, paid once: you buy the expected migration GB at the checkout and the preview shows what will be copied before you start. Done by our support team, it is billed by the hour, with the price on request. Estimate the cost on the migration tool page.
I have more than 50 mailboxes.
For larger teams, we put together a package with volume pricing, based in Brazil, in Portuguese, and we build custom features when your operation needs them. lua Bridge and lua Shield also have volume pricing. See how we serve large companies.
Why does it cost more than the email that comes with web hosting?
The entry plan from hosting providers like Locaweb, KingHost, and HostGator ranges from R$ 3.99 to R$ 5.59, often at a promotional price that changes on renewal. At lua.email, the mailbox costs the same at signup and afterward, and it comes with lua Colabora, send tracking in the panel, non-delivery notices in Portuguese, and antispam with 99.91% accuracy, measured by user corrections. See the side-by-side comparison and the cost-benefit guide.