Comparison

lua.email side by side with the biggest names in the market

Price per mailbox, everyday features and what each one includes. All based on each company's public pages, checked on September 28, 2026.

Signing up is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp.

What each mailbox costs per month

Prices per mailbox (or per user) as published by each company. At hosting providers, many are introductory promotional prices.

Prices per mailbox or user per month
Provider Entry plan Larger plans Note
lua.email R$ 8.90 (5 GB)
R$ 11.90 (10 GB)
R$ 18.90 (20 GB)
R$ 36.90 (50 GB)
R$ 51.90 (100 GB)
R$ 61.90 (200 GB)
Same price at signup and afterward. Different plans per mailbox on the same domain. Includes lua Colabora: files, documents and chat, within the mailbox's space.
Locaweb R$ 4.99 (10 GB) R$ 6.99 (30 GB)
R$ 7.44 (50 GB)
Prices with a 10% to 25% discount as shown on the page.
KingHost R$ 3.99 (10 GB) R$ 7.99 (25 GB)
R$ 9.99 (50 GB)
Promotional price on the two-year plan; at renewal the regular price applies, adjusted by the IPCA inflation index.
HostGator (Titan) from R$ 5.59 (10 GB) from R$ 13.29 (50 GB)
from R$ 23.59 (100 GB)
"From" prices, depending on the billing cycle chosen.
Google Workspace R$ 32.72 for the first 12 months, then R$ 40.90 (Starter) R$ 81.80 (Standard)
R$ 128.40 (Plus)
30 GB per person on Starter, email and Drive combined. Includes Docs and Meet.
Microsoft 365 R$ 33.40 (Business Basic) R$ 134.60 (Standard)
R$ 183.20 (Premium)
Per user, paid annually, before taxes. Standard and Premium include Copilot. Includes Office and Teams.

Video meetings have a separate license, R$ 3.00 per mailbox, per month. Chat, files, documents, calendar and the rest of lua Colabora are included on all plans.

On a phone, scroll the table sideways.

Email and collaboration for less than a third of the price

Google and Microsoft charge R$ 33 to R$ 41 per person for email with files, documents and meetings. At lua.email, lua Colabora brings files, a document editor, chat, tasks and boards together with the mailbox, from R$ 8.90.

Features: lua.email, Google Workspace and Microsoft 365
Feature lua.email Google Workspace Microsoft 365
Entry price per mailbox R$ 8,90 R$ 32,72 a R$ 40,90 R$ 33,40
Email on your company's domain ✓ ✓ ✓
Professional webmail ✓ ✓ ✓
Cloud files, shared with colleagues and by link ✓ lua Colabora, within the plan's space ✓ Drive ✓ OneDrive
Document, spreadsheet and presentation editor in the browser ✓ Word, Excel and PowerPoint formats, editing with several people at once ✓ Docs, Sheets and Slides ✓ Office on the web
Team chat ✓ One-to-one and group conversations ✓ Chat ✓ Teams
Video calls and meetings with outside guests ✓ Link created in the webmail calendar event ✓ Meet ✓ Teams
Large email attachment becomes a link ✓ Automatic in webmail, 30-day link ✓ Through Drive ✓ Through OneDrive
Tasks, Kanban boards, whiteboard and notes ✓ All included ✓ Tasks and Keep ✓ Planner, To Do, Whiteboard and OneNote
Calendar and contacts synced on phone and Outlook ✓ CalDAV, CardDAV, company directory and global address books ✓ ✓
Global address list (GAL): all colleagues, without adding anyone ✓ Automatic directory, also in Outlook and on the phone ✓ Directory ✓ Global address list
Company address books with outside contacts (customers, partners, suppliers) ✓ Global address books managed by the administration Only through the API (shared domain contacts) ✓ Email contacts in the GAL, set up by the administrator
Mailboxes, aliases and groups for internal use only ✓ Per address: only receives from its own domain ✓ Delivery rules and restricted groups ✓ Delivery restriction per mailbox
Antispam and antivirus ✓ AI, 99.91% accuracy ✓ ✓
Two-step verification (2FA) ✓ ✓ ✓
Share a folder with a colleague ✓ Only the whole account (delegation) ✓
Reply and write from the shared mailbox (support@) ✓ The reply goes out from the mailbox, with a copy in its Sent folder ✓ Account delegation ✓ Shared mailbox
Bounced email explained in plain language, with what to do ✓ In webmail, Outlook and on the phone ✓ Gmail delivery failure notice ✓ Non-delivery report
Recover permanently deleted email ✓ the user themselves, 7 days (add-on) Trash for 30 days; after that, only the administrator, for another 25 days ✓ the user themselves, 14 days
DKIM, DMARC and delivery logs in the panel ✓ for each customer In the admin console In the admin center
Migration ✓ Own tool (per GB) or done by our team (per hour) Migration tool Migration tool
Human support in Portuguese ✓ Varies by plan ✓ phone and web

What comes with the price

Among hosting providers, also compare what your team gets after subscribing, not just the entry price.

Features: lua.email, Locaweb, KingHost and HostGator
Feature lua.email Locaweb KingHost HostGator (Titan)
Entry price per mailbox R$ 8.90 (5 GB) R$ 4.99 (10 GB) R$ 3.99 (10 GB) R$ 5.59 (10 GB)
Price kept at renewal ✓ Not stated No: goes back to the regular price Not stated
Webmail ✓ ✓ ✓ ✓
Cloud files and sharing by link ✓ lua Colabora, within the plan's space Not stated Not stated Not stated
Editor for documents, spreadsheets and presentations ✓ Word, Excel and PowerPoint formats Not stated Not stated Not stated
Team chat and video calls ✓ Meeting with outside guests by link Not stated Not stated Not stated
Tasks, Kanban boards, whiteboard and notes ✓ All included Not stated Not stated Not stated
Synced calendar and contacts ✓ CalDAV, CardDAV, company directory and global address books ✓ Not stated ✓
Global address list (GAL): all colleagues, without adding anyone ✓ Automatic directory Not stated Not stated Not stated
Company address books with outside contacts (customers, partners) ✓ Managed by the administration Not stated Not stated Not stated
Mailboxes, aliases and groups for internal use only ✓ Only receive from their own domain Not stated Not stated Not stated
Antispam and antivirus ✓ AI, 99.91% accuracy ✓ ✓ ✓
Two-step verification (2FA) ✓ Not stated Not stated From Premium up
Aliases and forwarding ✓ Not stated Not stated ✓
Email groups (finance@, hr@) ✓ Not stated Not stated 1 contact group on the entry plan
Share folders or the mailbox without handing over the password ✓ Not stated Not stated Not stated
Reply and write from the shared mailbox ✓ Not stated Not stated Not stated
Bounced email explained in Portuguese ✓ In webmail, Outlook and on the phone Not stated Not stated Not stated
Recover permanently deleted email ✓ the user themselves, 7 days (add-on) Not stated Daily backup Backup on the Ultra plan
DKIM, DMARC and delivery logs in the panel ✓ Not stated Not stated Not stated
Migration ✓ Own tool (per GB) or done by our team (per hour) Not stated Not stated Not stated
Human support in Portuguese ✓ ✓ ✓ ✓

"Not stated" means the provider's public page does not mention the feature. Are you at one of these hosting providers? See how to migrate email from Locaweb, HostGator, KingHost and others.

Why pay R$ 8.90 if hosting charges R$ 4?

That is a fair question, and the table above does not hide it: the entry plan at the hosting providers costs less and has more migration GB. For a team of 10 people, each on the entry plan, the difference is between R$ 33 and R$ 49 per month, or R$ 3.30 to R$ 4.90 per person. This is what that difference pays for.

Today's price is tomorrow's price

At KingHost, the entry price applies to the two-year plan and, at renewal, goes back to the regular price, adjusted by the IPCA inflation index. At lua.email, a mailbox costs the same at signup and afterward.

Files, documents and chat without another package

lua Colabora comes with every plan: team folder, document and spreadsheet editor, and chat. Video meetings are licensed separately. If your company pays separately for Drive, for meetings or for a file transfer service, that bill goes away.

The fake boleto stays in Spam

The antispam is right 99.91% of the time, measured by the users' own corrections, and learns from every message your team takes out of or sends to Spam.

"The customer says they did not receive it"

In the panel, you trace the message by address and see whether it was delivered, rejected or is in the queue. When it bounces, the notice explains in Portuguese why and what to do.

sales@ and finance@ without an extra mailbox

Aliases and groups cost nothing. On HostGator's entry plan, for example, you get 1 contact group.

The switch, done with you

The migration tool shows the size of each mailbox and what will be copied with the migration GB before copying, or our team does the switch with you. Afterward, our support helps with DNS, Outlook and your phone, in Portuguese.

If your team only exchanges short messages and has never had trouble with scams or email that does not arrive, hosting may be enough. If any of the situations above has already happened, it is worth working out your team's cost in the pricing calculator. The full breakdown, with what comes in each price tier, is in the cost-benefit guide, and the questions to ask any provider are in email hosting for businesses.

Security and customization: what we have and what to ask

These items are not in the tables above because they depend on each vendor's plan and configuration. Here is what lua.email offers and what is worth checking with the vendor you are evaluating. The company branding is an add-on; the rest comes with every plan, and custom functionality is agreed separately.

Optionlua.emailWhat to check with the vendor
Two-step verification requiredPer group or on the domain, and people cannot remove their last method in webmailWhether it can be required per group, and on which plan
Password expiration and changeFrom 30 to 360 days per group, with a spreadsheet reportWhere it is set and whether there is a report
Access hoursPer group, with the domain's holidays. Email keeps arrivingWhether it exists and on which plan
Access location by IPList per group for webmail, Colabora, chat and phones with an Exchange account. IMAP, POP and SMTP are excluded; the panel is never blockedWhich services the rule covers and on which plan
Webmail onlyGroup without IMAP, POP and SMTP in apps, with webmail and Colabora working normallyWhether these accesses can be turned off per group
Alerts and attempt historyBy email or in the panel, only with the right password, with 90 days of historyWhat is recorded and for how long
Tracing and logs180-day tracing, panel logs and failed logins, with the IPHow long it stays available
Admin rolesAdministrator, helpdesk and read-only, per domainWhich roles exist
Webmail themesThree themes and light or dark mode, chosen by each personWhat the person can adjust
Your company brandWebmail and Colabora with your own logo, colors and address, as an add-onWhether it exists and how much it costs
Custom featuresFor large accounts, with scope and timeline agreedWhether the vendor develops for your case

Each option makes sense for a type of company

Choose lua.email if...

your company needs professional email that reaches the inbox, with files, documents and chat included in lua Colabora, strong antispam, recovery of deleted email, folder and mailbox sharing, a global address list and company address books, internal-only mailboxes and aliases, delivery errors explained, a panel with DKIM, DMARC and logs, migration by our tool or by our team, and support in Portuguese whenever you need it, paying per mailbox from R$ 8.90.

Google or Microsoft make sense if...

your team depends on Office installed on the computer, on those suites' own integrations or on many Teams meetings with customers. In that case, you can keep some accounts there and the rest on lua.email, on the same domain, with lua Bridge. Thinking of leaving? See the alternative to Google Workspace.

Security and control, without configuring person by person

In the admin panel, administrators set the rules once per group of mailboxes, or for the whole domain through the Default group. A mailbox in more than one group follows the strictest rule, and the panel records who did what.

Two-step verification required

The whole group registers the code, in the app or by email, with recovery codes. With the requirement on, people cannot remove their last method in the webmail. See how it works

Password expiration and change

From 30 to 360 days per group, change at next sign-in, a warning 7 days before expiry and a spreadsheet report. See how it works

Access hours and session timeout

No sign-ins outside business hours or on holidays, and the webmail asks for the password again after the time limit your company chooses. See how it works

Access location by IP

Webmail, Colabora, chat and phones with an Exchange account only from your company's IPs. The admin panel is never blocked. See how it works

Webmail-only group

The group's mailboxes have no IMAP, POP or SMTP in desktop and mobile apps, with webmail and Colabora working normally. See how it works

Phones and apps

Screen lock required on the Exchange account, a list of connected phones, and an app password separate from the webmail one. See how it works

Internal-only addresses

Mailboxes, aliases and groups that receive only from people on your domain. Anything from outside is rejected on arrival. See how it works

A record to check

180-day message tracing, failed sign-ins with the source IP, admin panel logs, and support access with a stated reason. See how it works

AI antispam on every mailbox

A neural network, our own blocklists tuned to our traffic, spamtraps and antivirus stop scams, phishing and viruses before the inbox, with 99.91% accuracy measured by user corrections.

Want to compare with what you pay today?

Send us your current plan and the number of mailboxes. We put together a proposal and explain both ways to migrate.

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