Feature guides

Features of email, webmail and lua Colabora

Every lua.email feature, with what it solves and a step-by-step guide. Webmail, calendar, files, documents, chat, security and the admin panel, starting at R$ 8.90 per mailbox.

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Signing up is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp.

lua.email webmail: folders, Quick filters, message list and an open message with the quick reply right below it
The webmail (real screen, fictional data).
  • Webmail, calendar and contacts
  • Files, documents and chat
  • Security and an admin panel
  • Starting at R$ 8.90 per mailbox

Email and webmail

What your team uses every day in webmail, right in the browser, on every plan.

Undo send

Hit Send and then remembered the attachment? You have a few seconds to click Undo and fix the message. See how it works

Schedule send

Write now and pick the date and time. The message goes out on its own at the scheduled time, even with your computer off. See how it works

Recover deleted email

Emptied the Trash or deleted from your phone? With the recovery add-on, the message is kept for 7 days and users restore it themselves. See how it works

Snooze an email

Can't deal with it now? Snooze it until later, tomorrow or any date you like. At the right time, the message comes back as unread. See how it works

Shared mailbox

Share support@ or just a few folders, without handing over the password. Replies go out from the company address. See how it works

Vacation auto-reply

On vacation or traveling? The auto-reply lets senders know, with dates so it turns itself off. See how it works

Filters and rules

Rules that move, flag or forward messages as soon as they arrive. A rule for one sender takes two clicks. See how it works

Email search

Shortcuts like from:, subject: and has:attachment, search across all folders and the whole conversation in the results. See how it works

Promotions and newsletters

Social, Shopping, Updates, Promotions and Forums kept separate, and newsletters unsubscribed with one click. See how it works

Bounced email explained

Instead of a code like 550 5.1.1, the notice tells you in plain language why the message bounced and what to do. See how it works

Also in webmail

  • Quick reply. The reply box opens below the message, with no new screen. Ctrl+Enter sends. See on the site
  • Automatic drafts. Webmail saves on its own a few seconds after you stop typing, text and attachments included. See on the site
  • Attachment reminder. Wrote "see attached" and forgot the file? Webmail asks before sending. See on the site
  • Suspicious address alert. Domains that imitate others and names that hide a different email address get a warning next to the sender. See on the site
  • Themes and preferences. Three themes, light or dark mode, conversation view and signature, per person. See on the site
  • Webmail with your brand. Webmail on your company address, with your logo and brand colors. Optional feature. See on the site

Calendar, contacts and phone

Team calendar, company address book, and the same mailbox on your phone and in Outlook.

  • Shared calendar. Team calendars shared with colleagues, invitations with replies coming in on their own, and everything on your phone. See how it works
  • Meeting minutes. One click on the event creates the minutes in Drive, with date, attendees and agenda. The team writes together, and outside clients read it through the link. See how it works
  • Global address list. All mailboxes and groups on the domain show up in the Directory automatically, plus the company's global catalogs. See how it works
  • Email on your phone. On iPhone and Android, the mailbox is added as an Exchange account: email with push, calendar, contacts and search in the company Directory, using your webmail email and password. The table shows what works on each device. Auto-reply and Colabora tasks also go to your phone, and admins set a screen lock and remove devices through the panel. See how it works. Step by step: require a phone passcode, remove a lost device, auto-reply on your phone and tasks on iPhone and Outlook
  • Contacts and calendar in desktop apps. CardDAV and CalDAV for Thunderbird, Outlook and other apps. See on the site
Webmail calendar in week view, with events from Monday to Friday and the list of calendars
The calendar in week view (real screen, fictional data).

Colabora: files and documents

lua Colabora comes with every plan, with the same login as your email. Files, links and a document editor in the browser.

  • Send large files. A file over 25 MB becomes a link automatically: webmail sends it through Drive and a 30-day link goes into the message. See how it works
  • Share files. Folders with colleagues or with a company group, and links for clients with a password, an expiration date and a download limit. See how it works
  • Edit documents online. Word, Excel and PowerPoint files in the browser, with several people editing at the same time. See how it works
  • Attachments in Drive. Attach files from Drive to a message and save received attachments to Drive with one click. See on the site
  • Trash and versions. Deleted files and earlier versions are kept for up to 30 days so you can go back. See on the site
  • One shared space. Email and files share the plan's storage, with a reserve that guarantees email keeps arriving. See on the site
Sales proposal open in the lua Colabora document editor
Document editor in the browser (real screen, fictional data).

Colabora: chat and meetings

Quick team conversations and video meetings with people outside the company, with nothing to install.

  • Business chat. One-on-one and group conversations, with files and mentions, and a video call one click away. See the business chat and the team groups in chat
  • Video meetings. Meetings with camera, screen sharing and recording. The link is created in the calendar event and clients join without installing anything. See how it works
Weekly video meeting in progress, with the camera, microphone and screen sharing controls
A meeting in progress (real screen, fictional data).

Colabora: tasks and organization

Tasks, boards, whiteboard and notes, alongside email and calendar.

Tasks and Kanban

Tasks with due dates that show up in webmail, email that turns into a task, and shared Kanban boards. See how it works

Whiteboard

Shapes, arrows and freehand drawing, with several people drawing at the same time. See on the site

Notes

Minutes, ideas and lists, saved automatically and organized by category. See on the site

Security and control

For law and accounting firms, clinics, companies with frequent team turnover and anyone who outsources IT: who gets in, when, for how long and what gets logged. Rules are set once per group of mailboxes, in the panel, without configuring person by person.

Two-step verification required by group

The company requires finance, management or the whole domain to register the code (app or email), with recovery codes. Admins don't depend on each person remembering to turn it on. See how it works

Password expiration and change

Webmail password expiration from 30 to 360 days per group, a forced change at next sign-in to a temporary password, and a report of who is about to expire, with spreadsheet. See how it works

Access hours and holidays

A group can't sign in to webmail, Colabora, an email app or the phone outside business hours and on holidays. Email keeps arriving. See how it works

Access location by IP

One list with headquarters, branches and the VPN applies to webmail, Colabora, chat and phones with an Exchange account. IMAP, POP and SMTP are handled by the webmail-only group. See how it works

Webmail-only group

The group's mailboxes have no IMAP, POP or SMTP in apps, while webmail and Colabora keep working normally. Attempts blocked by location or time can notify admins. See how it works

Web session timeout

After the number of hours the company chooses, webmail and Colabora ask for the password again, and the group can go without "stay signed in" on a shared computer. See how it works

Phone rules

For the Exchange account, the group can require a screen lock on the device, and the device list shows every connected phone and app, with last access and IP, so you can remove the one belonging to someone who left. See how it works

Separate app password

Outlook and phones over IMAP use a different password, generated by the panel. If it leaks, webmail stays protected, and you can block app access for a mailbox. See how it works

Secure link for sharing passwords

The new password goes through a link that expires in up to 15 days or 7 views, without sitting in email or WhatsApp. The panel records who generated the link, never the password. See how it works

Internal-only addresses

Mailboxes, aliases and groups that only receive from people on your domain. Anything from outside is refused on arrival. See how it works

Email tracing and failed logins

For each message, the path to the mailbox or the reason for refusal, with a 180-day history. Failed logins appear with the account and the source IP. See how it works

Record of who did what

Panel logs show who changed a password, created a mailbox or changed a rule, and when. Accessing webmail as the mailbox, for support, requires a reason and is logged. See how it works

Recover deleted messages

Per-mailbox add-on: people restore on their own, for 7 days, what they deleted by mistake. See how it works

Allowed and blocked sender lists

Senders and domains that always get through or are always refused, per domain or per mailbox. See how it works

A filter that learns from you

Moving a message to Spam or out of it trains the filter, in webmail, Outlook and on your phone. See how it works

DKIM, DMARC, antispam and antivirus

Authentication records generated and checked in the panel, so nobody can send scams in your company's name, plus the filter that protects every mailbox. See how it works

Password expiration and change IP access and webmail-only Group rules, in the panel manual

Administration and panel

What the people who run your company's email do day to day in the admin panel.

  • DKIM and DMARC. The panel generates the DKIM key, builds the DMARC record and checks public DNS to confirm each record is correct. See how it works
  • Trace an email. Search by address and see each step of the message: delivered, refused with the reason, or queued. 180-day history. See how it works
  • Aliases and groups. Addresses like sales@ and finance@ that deliver to the right mailbox or to several people, without paying for an extra mailbox. See how it works
  • Panel roles. Administrator, helpdesk (password reset only) or read-only, each with their own login. See on the site
  • Domain health. Aliases pointing to a destination that doesn't exist, nearly full mailboxes and idle mailboxes show up in the panel, so you can decide. See on the site
  • Statistics and logs. Deliveries, spam and refusals by period, and the domain's sent and received mail in a table. See on the site
  • Bridge and Shield. A domain with accounts at more than one provider, chosen account by account in the panel (lua Bridge), and antispam in front of your own server, with no migration (lua Shield).
  • Mailboxes from a spreadsheet. Create many mailboxes at once from a CSV, with a preview before you confirm. See on the site
Tracking email in the panel: each message with what happened, delivered to the mailbox or rejected, and the reason
Message tracing in the panel (real screen, fictional data).

Getting started

Your own domain, switching providers and setting up devices.

Email on your own domain

@yourcompany.com addresses starting at R$ 8.90 per mailbox. The panel verifies the domain and checks the DNS for you. See how it works

Migrate your company email

With our tool, in the admin panel (per GB migrated from the source), or done by our team with you (by the hour), without stopping your business. See how it works

Migration tool

The administrator brings the emails over through the admin panel: buys the migration GB (R$ 2.00 per GB migrated from the source, paid once) and sees in the preview what will be copied before starting. See on the site

Pricing and calculator

From R$ 8.90 to R$ 61.90 per mailbox, per month, with lua Colabora included. See on the site

Want to see all this with your team?

Webmail and lua Colabora come with every plan, starting at R$ 8.90 per mailbox. Recovery of deleted email is a per-mailbox add-on. Subscribing is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. Questions? We answer on WhatsApp.

Subscribe now See pricing How we migrate

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