Webmail

How to find an old email in seconds

The customer says they sent the receipt in March. You half remember the subject and do not know which folder it ended up in. Scrolling the mailbox looking for the message is wasted time. Webmail search looks in the sender, the subject and the text, in the current folder or in all of them.

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Signing up is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp.

Search options open below the Search field, with the Subject, Sender, Recipient, Content and Whole message switches, and the Type, Date and Scope fields
Search options (real screen).
  • On all lua.email plans
  • In the browser, nothing to install
  • Support based in Brazil, in Portuguese

How it works at lua.email

  1. Type a word and press Enter

    A single word, like boleto, searches the subject, the sender and the recipient.

  2. Use shortcuts to narrow it down

    de:, para:, assunto:, corpo:, tem:anexo, desde:30d and maior:1M, in Portuguese or in English, combined however you like.

  3. Choose where to search

    The arrow next to the field opens the options: subject, sender, recipient, content or the whole message, the period, and whether the search covers the current folder or all of them.

  4. See the whole conversation

    With stacked conversations on, searching all folders brings together what you received and what you replied to, with the folder of each message.

Search for Order 7731 with the conversation open in the list: the received message and the sent reply, each with its folder
Conversation search: what arrived and what was replied to, together (fictional data).

Examples you can copy

  • assunto:boleto OU assunto:fatura finds billing messages of any kind.
  • categoria:lojas tem:anexo finds purchases with attachments.
  • desde:30d maior:1M shows the last 30 days, over 1 MB.
  • -de:newsletter is:lido shows read messages, excluding newsletters.
  • The envelope and the flag inside the search box show only unread or only flagged messages.
Step by step in the webmail manual

Questions about email search

Can I search all folders at once?

Yes. In the search options, choose the scope of all folders. Hover over a result to see which folder the message is in.

Does search look in the message text?

Yes, with the shortcut corpo: or by turning on Content in the search options. A single word searches the subject, the sender and the recipient.

How do I find emails with a large attachment?

Combine the shortcuts: tem:anexo maior:1M shows messages with an attachment over 1 MB.

Can I download the whole conversation I found?

Yes. With stacked conversations on and the conversation collapsed in the list, download (.zip), move and archive apply to the whole conversation.

See also

Filters and rules

Rules that move, flag, or forward messages as soon as they arrive. One for a given sender takes two clicks.

See how it works

Promotions and newsletters

Social, Stores, Updates, Promotions and Forums kept separate, and newsletters unsubscribed in one click.

See how it works

Recover deleted email

Emptied the Trash or deleted from your phone? With the recovery add-on, the message is kept for 7 days and the user restores it themselves.

See how it works
See all features

Want this working at your company today?

lua.email costs from R$ 8.90 per mailbox, with webmail and lua Colabora on all plans. Signup is online and activation is automatic: pay by PIX and the account is ready in minutes for you to activate your domain. For questions, we answer on WhatsApp.

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